Privacy Policy
Your privacy matters to us at Modelexlex Hub
Introduction and Scope
At Modelexlex Hub, we understand that your privacy is fundamental to your trust in our platform. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our photojournalism education services. We are committed to maintaining the highest standards of data protection in accordance with Indian data protection laws, including the Information Technology Act, 2000, and its related rules.
This policy applies to all users of our website (clearvisionnet.sbs), our educational programs, and any related services we provide. By accessing our platform or enrolling in our courses, you acknowledge that you have read and understood this privacy policy.
Information We Collect
We collect various types of information to provide you with exceptional educational experiences and improve our services. The information we gather falls into several categories:
Personal Information You Provide:
- Full name, email address, and phone number during registration
- Billing address and payment information for course enrollment
- Educational background and professional experience details
- Profile photographs and portfolio submissions
- Communication preferences and accessibility requirements
- Feedback, reviews, and survey responses
Technical Information Automatically Collected:
- IP address, browser type, and device information
- Pages visited, time spent on site, and navigation patterns
- Geographic location data (country and city level)
- Cookies and similar tracking technologies data
- Course progress, assignment submissions, and learning analytics
- System performance data and error logs
How We Use Your Information
Your information serves multiple purposes in helping us deliver quality education and maintain our platform. We process your data for legitimate business interests and to fulfill our contractual obligations to you.
We use your personal information to create and manage your student account, process course enrollments and payments, and deliver educational content tailored to your learning needs. Your progress data helps us understand which teaching methods work best and allows us to provide personalized feedback on your photojournalism projects.
Communication is another key use of your information. We send course updates, assignment reminders, industry news relevant to photojournalism, and promotional materials about new programs. You can control these communications through your account settings at any time.
For platform improvement, we analyze usage patterns to enhance user experience, develop new courses based on student interests, and ensure our technical infrastructure meets your needs. This analysis helps us identify popular topics and adjust our curriculum accordingly.
Information Sharing and Disclosure
We maintain strict controls over how your information is shared. We do not sell your personal data to third parties for marketing purposes. However, there are specific circumstances where we may share your information:
Service providers who help us operate our platform include payment processors, email service providers, and cloud hosting companies. These partners are bound by confidentiality agreements and can only use your data for the specific services they provide to us.
Legal requirements may occasionally compel us to disclose information to government authorities, law enforcement agencies, or courts when we receive valid legal requests or need to protect our legal rights and the safety of our users.
Important Note on Student Work
With your explicit consent, we may showcase exceptional student photography projects in our marketing materials, portfolio galleries, or educational case studies. You always retain full rights to your creative work and can request removal at any time.
Your Rights and Choices
Under Indian privacy laws, you have several important rights regarding your personal information. We respect these rights and provide clear mechanisms for you to exercise them.
Access Your Data
Request a complete copy of all personal information we hold about you. We'll provide this within 30 days of your request.
Correct Information
Update or correct any inaccurate personal information in your account profile or request us to make these changes.
Delete Your Account
Request complete deletion of your account and associated data, subject to legal retention requirements.
Control Communications
Opt out of marketing emails while maintaining essential course-related communications.
Data Portability
Download your course progress, submissions, and other data in a portable format.
Restrict Processing
Limit how we use your information while maintaining your access to essential platform features.
Data Security and Protection
Protecting your information is our top priority. We implement comprehensive security measures that include both technical and organizational safeguards to prevent unauthorized access, alteration, or disclosure of your personal data.
Our technical security measures include encrypted data transmission using industry-standard SSL certificates, secure server infrastructure with regular security updates, and restricted access controls that ensure only authorized personnel can handle your information. We also maintain regular security audits and vulnerability assessments.
Payment information receives special protection through PCI DSS compliant payment processors. We never store complete credit card numbers on our servers, and all financial transactions are processed through encrypted, secure channels.
Our team receives regular training on data protection best practices, and we maintain strict internal policies governing data access and handling. All employees with access to personal data sign confidentiality agreements.
Data Retention Periods
We retain your information only as long as necessary to provide our services and fulfill legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information | Active account + 3 years | Service delivery and support |
| Course Progress Data | Active account + 5 years | Educational records and certificates |
| Payment Records | 7 years from transaction | Legal and tax requirements |
| Marketing Communications | Until opt-out + 1 year | Compliance verification |
| Technical Logs | 12 months | Security and performance monitoring |
| Support Communications | 3 years from resolution | Quality assurance and training |
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized services. Cookies are small text files stored on your device that help us remember your preferences and improve platform functionality.
Essential cookies are necessary for basic website functionality, including user authentication, shopping cart features, and security measures. These cannot be disabled without affecting your ability to use our platform effectively.
Analytics cookies help us understand how users interact with our website, which pages are most popular, and where we can make improvements. We use this information to enhance user experience and develop better educational content.
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our platform. We respect "Do Not Track" signals where technically feasible.
International Data Transfers
While we primarily process data within India, some of our service providers may be located in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
Any international transfers comply with applicable Indian laws and international data protection standards. We use contractual protections, adequacy decisions, or other approved transfer mechanisms to ensure your data receives equivalent protection regardless of location.
We maintain records of all international data transfers and the safeguards applied. You can request information about specific transfers involving your data by contacting our privacy team.
Changes to This Privacy Policy
We periodically update this privacy policy to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through email or prominent website notices.
Minor updates that don't materially affect your privacy rights may be made without specific notification, though we always update the "Last Modified" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you disagree with any changes to our privacy policy, you have the right to close your account. Continued use of our services after policy updates indicates your acceptance of the revised terms.
Contact Information
For any privacy-related questions, concerns, or requests, please contact us:
Privacy Officer - Modelexlex Hub
208/209, Zircon Plus, Opp Avalon Business Hub,
near Ankur Highschool, Katargam, Surat, Gujarat 395004, India
Phone: +91 9730002209
Email: [email protected]
We respond to all privacy inquiries within 7 business days.